Reviews
State Farm® Agent Patrick Johnson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
logan wright
October 30, 2026
"Patrick Johnson's State Farm office provides outstanding customer service. The team is knowledgeable, responsive, and always willing to take the time to explain coverage options clearly. They make the insurance process simple and stress-free, and it's reassuring to know they genuinely care about their customers. I highly recommend Patrick Johnson State Farm to anyone looking for reliable insurance and excellent service in Decatur, Alabama!"
"Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience with our office. Patrick and our entire team work hard to make sure every customer feels valued, informed, and taken care of. Knowing that we've made the insurance process a little easier for you means so much to us! We're grateful for your trust, your recommendation, and the opportunity to be your Good Neighbor. Thank you for being part of our State Farm family!"
Daniel Hernandez
October 30, 2026
"Hailey at Patrick Johnson’s State Farm Agency is absolutely wonderful! She’s friendly, knowledgeable, and always willing to help. She genuinely cares about her customers and makes everything easy. I really appreciate her professionalism and great customer service. Highly recommend!"
"Thank you so much for the wonderful review! We love hearing such kind words about Hailey! She is a valued part of our team, and we couldn't agree more about the care and dedication she brings to our customers every day. We are so glad she made your experience a great one! Thank you for trusting The Patrick Johnson Agency with your insurance needs. We truly appreciate your support and recommendation!"
Sophia Velasco
October 30, 2026
"Had a great experience with Patrick Johnson State Farm, their employee Hailey called to check up on my policies I had and reassured me if I had any questions or concerns to contact them! Great communication and a great team!"
fred orellana
October 28, 2026
"Outstanding Team and Quality Care.
Front the front desk to the agents, everyone is professional, friendly, and incredibly helpful. They answer all the questions without rushing me.
What stood out the most is the team work. You can tell this group works well together.
It's rare to find a company where the whole team is consistent returning calls and handling paperwork. They genuinely care about their clients and it shows.
Highly recommended them to anyone looking for insurance company that actually put people first."
"Wow! Thank you so much for taking the time to share such kind words about our team! This truly means more to us than you know. We take a lot of pride in the team we've built and the relationships we have with our customers. Hearing that you notice the teamwork, care, and effort that goes into what we do every day is the best compliment we could receive! We never want anyone to feel like just another policy number. We want you to feel like part of our agency family! Thank you for trusting Patrick and our team with your insurance needs. We are so grateful for customers like you!"
Cedric Wallace
October 13, 2026
"Dawn was so helpful and awesome"
"Thank you for the 5-star review, Cedric! ⭐ We're so glad Dawn was able to help you and provide a great experience. We’re lucky to have her on our team! We appreciate your kind words and thank you for choosing The Patrick Johnson Agency!"
Kenzie Carden
September 25, 2026
"Great people. Will be back."
"Thank you so much for the 5-star review, Kenzie! ⭐⭐⭐⭐⭐ We truly appreciate your support and are so glad to have you as part of The Patrick Johnson Agency family. Thank you for choosing us!"
Clay Turner
September 20, 2026
"Awesome service from Dawn Brockman thanks again Dawn"
"Thank you so much for the 5-star review, Clay! We’re so glad Dawn was able to provide you with awesome service. We truly appreciate your kind words and your trust in The Patrick Johnson Agency. We’ll be sure to pass this along to Dawn! 😊"
Ray Bailey
September 18, 2026
"Great place to get insured! Recommend 100%!"
"Thank you so much, Ray! We truly appreciate the 5-star review and your recommendation! It means a lot to our entire team. We’re grateful to have you as part of The Patrick Johnson Agency family! ⭐"
Wayne Jones
September 15, 2026
"I enjoyed the service ! Front desk ladies were all very helpful and helped me with many things!"
"Thank you so much, Wayne! We’re glad to hear you had a great experience with our team. Our front desk ladies will be happy to know they were able to help! We truly appreciate you choosing Patrick Johnson State Farm and taking the time to leave us a review!"
Chadd Brockman
September 3, 2026
"Highly recommend this agency!"
"Five Stars made our day! ⭐️. Thank you for taking the time to leave a review. We appreciate your business and are always here to help. "
Calee Fowler
September 1, 2026
"Great service and a wonderful experience! Everyone was friendly, helpful, and made the process so easy."
"Thank you so much for the 5-star review! ⭐ We’re so happy to hear our team made everything easy and that you felt well taken care of. Friendly, helpful service is what we’re all about! We truly appreciate you choosing the Patrick Johnson State Farm Agency! ❤️"
Cana Beth Waynick
September 1, 2026
"I’ve had such a wonderful experience being a customer with Patrick Johnson’s agency! Wonderful customer service and very personable experience anytime I’ve ever interacted with anyone! Would highly recommend to anyone who is in need of insurance services!"
"Thank you so much for this wonderful review! ⭐ It means a lot to our entire team to know that you’ve consistently felt welcomed and well taken care of. Building personal relationships with our customers is one of our favorite parts of what we do! We truly appreciate your trust, your recommendation, and for choosing the Patrick Johnson State Farm Agency. ❤️"
Hailey Orellana
September 1, 2026
"Great communication and amazing team!"
"Thank you so much for the 5-star review! ⭐ Great communication and taking care of our customers are so important to us. We’re lucky to have an amazing team and even more grateful for amazing customers like you! Thank you for choosing the Patrick Johnson State Farm Agency! ❤️"
Fabiola Rodriguez
September 1, 2026
"Great experience!"
"Thank you so much for the 5-star review! ⭐ We’re so glad you had a great experience with our team. We truly appreciate you choosing the Patrick Johnson State Farm Agency! ❤️"
Jessica Thiot
August 31, 2026
"I had a great experience with Patrick Johnson State Farm Agency! Everyone was incredibly kind, helpful, and welcoming. They took the time to answer all of my questions and made the whole process easy and stress-free. I really appreciate how friendly and professional they were. I would definitely recommend this office to anyone looking for great customer service!"
"Jessie, thank you so much for the wonderful 5-star review! ⭐ We truly appreciate you taking the time to share your experience. We’re especially glad to hear everything was quick, easy, and stress-free—that’s always our goal! Thank you for trusting the Patrick Johnson State Farm Agency and for recommending our team. We appreciate you! ❤️"
Kylee Howell
August 31, 2026
"We had a great experience with Patrick Johnson State Farm Agency! Everyone is friendly, helpful, & easy to work with. They make the insurance process simple & are always willing to answer any questions. Highly recommend!"
"Kylee, thank you so much for the 5-star review! ⭐ We’re so glad you’ve had a great experience with our team. Making insurance simple and being here when you have questions is exactly what we strive for. We truly appreciate your kind words, your recommendation, and most of all, your trust in the Patrick Johnson State Farm Agency! ❤️"
Howie
August 31, 2026
"Patrick Johnson Insurance Agency is truly exceptional! Patrick and his entire team go above and beyond to provide outstanding service. They are knowledgeable, responsive, friendly, and always take the time to explain options and make sure you understand your coverage.
What really sets this agency apart is the personal attention you receive. You’re never made to feel like just another policy number—they genuinely care about helping their customers and making insurance as simple and stress-free as possible.
If you’re looking for an insurance agency that combines professionalism, experience, and incredible customer service, I highly recommend Patrick Johnson Insurance Agency. Five stars all the way!"
"Wow—thank you so much for such an incredible review! ⭐⭐⭐⭐⭐ Your kind words truly mean a lot to Patrick and our entire team. We believe insurance should feel personal, not like you’re just another policy number, so hearing that reflected in your experience means so much to us.
Thank you for trusting us with your insurance needs and for taking the time to recommend the Patrick Johnson State Farm Agency. We’re grateful to have you as part of our agency family and look forward to being here whenever you need us! ❤️"
Flora
July 31, 2026
"The Patrick Johnson Agency has the best team in town! Patrick, Dawn, Vanessa, and Hailey are always friendly, knowledgeable, and ready to help. They take the time to explain my options, answer every question, and guide me through the process so I feel confident in my decisions. Their customer service is outstanding, and they genuinely care about taking care of their customers. I highly recommend The Patrick Johnson Agency to anyone looking for an insurance team that is responsive, professional, and easy to work with!"
"Hi Flora, thank you so much for your amazing review! It was so great to meet you and get to know you. We’re so glad you’ve had a great experience with Patrick, Dawn, Vanessa, and Hailey. We truly appreciate you taking the time to share, and we’re here for you anytime you need help or have questions. 💙"
Stacey teague
July 28, 2026
"I highly recommend Patrick Johnson State Farm! The agents are all so nice and very friendly. They explain things, answer any question and are so patient!"
"Hi Stacey, thank you so much for your wonderful review! We truly appreciate you, and we’re so glad you’ve had a great experience with our team. Our goal is to make sure you feel informed, supported, and taken care of—so hearing that we were patient and helpful means a lot. 💙"
Beatrice
June 26, 2026
"I can't say enough great things about The Patrick Johnson Agency! Patrick is an outstanding insurance agent who truly cares about his clients and takes the time to make sure you have the right coverage for your needs. His entire team is friendly, knowledgeable, and always quick to help with any questions or concerns.
From start to finish, the customer service has been exceptional. If you're looking for an insurance agency that puts its customers first, there's simply no better experience in town. I highly recommend The Patrick Johnson Agency!"
"Thank you so much for your kind words and your 5-star review! We truly appreciate you taking the time to share your experience with our agency.
Our entire team is committed to providing exceptional service and helping our customers find the right protection for what matters most. Hearing that you had such a positive experience means a great deal to us.
Thank you for trusting The Patrick Johnson Agency with your insurance needs. We're grateful for your support and look forward to serving you for many years to come!"
Dawn Brockman
June 26, 2026
"I had such a great experience at this agency today! Highly recommend, super fast quote, competitive pricing, taking my auto and home policies here today."
"Thank you so much for the wonderful review! We are thrilled to hear that you had such a great experience with us today. Providing fast quotes and competitive pricing for your auto and home policies is exactly what we strive for, and we are so grateful for your high recommendation."
Mahmood Alsamawi
June 22, 2026
"They take money from my account $539.08 to pay somebody else balance. So I called them she says it was an accident 🤷 and she said she’d refund back in 3 weeks until then she hasn’t refunded. I called them more than three times ,
I still haven’t got my money back
You have to watch them."
"Hi Mo, thank you for sharing your experience. We truly understand why this has been upsetting, especially when you were expecting the funds to be returned sooner.
We already reviewed what happened with you and explained the situation. In this case, the delay in correcting the refund is tied to a State Farm corporate processing timeline, which is outside of our local office’s control. I know this is frustrating and again we apologize. "
Cory Fletcher
June 5, 2026
"Addie did a great job!"
"Thank you so much for your 5-star review! We truly appreciate it, and we’re glad Addie did a great job. If you ever need anything, we’re always here to help. 😊"
Benjamin Mejia
May 16, 2026
"Great customer service from DK!"
"Thank you for the feedback! We agree, DK is pretty awesome. Providing excellent customer service is always our top priority. We appreciate you choosing The Patrick Johnson Agency!"
Juan Ramos
May 13, 2026
"The service was excellent DK was very helpful really nice I say she’s an excellent worker for the community we need more people like her I appreciate Her for what she does!!!"
"Thank you so much for the kind words! We agree-DK is a fantastic asset to both our agency and the community. We are thrilled to hear she provided you with such excellent service, we will make sure to share your appreciation with her! thank you for choosing The Patrick Johnson Agency!"